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Report grades ‘repairability’ of tech products, including cellphones and laptops

Some phones and laptops are better-built to be repaired than others, according to a new report by WashPIRG Foundation.

The public interest research group released its “Failing the Fix scorecard’ on Thursday. It grades companies on how easy their products are to repair, using a repairability index from France.

The report provided grades for both cellphones and laptops. There wasn’t a single company with an ‘A’ grade in either report.

For laptops, according to the WashPIRG repairability report:

  • B+: Dell, Asus
  • B: HP
  • B-: Lenovo, Acer
  • D+: Microsoft
  • D-: Apple

For cellphones, according to the WashPIRG repairability report:

  • B+: Motorola
  • C: Samsung
  • D+: Google
  • D: Apple

This was WashPIRG’s second-annual repairability scorecard. Apple improved from a ‘F’ to a ‘D’ for cellphones, while HP moved up from a ‘C+’ to a ‘B’ for laptops.