• Air Canada to use gender neutral terms instead of 'ladies and gentleman' to address passengers

    By: Joy Johnston, Cox Media Group National Content Desk

    Updated:

    In a move the airline says is intended to "modernize" onboard announcements, Air Canada is introducing a new policy that will remove specific references to gender, CTV News reported. 

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    Instead, flight attendants will be instructed to say, "Hello everyone," and similar gender neutral greetings when addressing passengers, according to a company email sent to Air Canada employees.

    "We work hard to make sure all employees feel like valued members of the Air Canada family, while ensuring our customers are comfortable and respected when they choose to travel with us," an Air Canada media representative told CTV.

    La Presse, a French-language Canadian news outlet reported that the move complements new Canadian government regulations that allow citizens to choose gender X on official identification documents.

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