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Washington State Parks launches improved online reservation system

Courtesy of Washington State Parks

Washington State Parks has a new tool to make it easier for you to plan your next visit.

The state launched an updated online reservation system earlier this month that lets people make reservations at 90 additional campsites and 38 cabins that previously you couldn't reserve. Visitors can also make reservations for multiple parks at once.

The goal is to be more efficient and reduce paper waste.

Other new features:

  • The new system is smartphone and tablet-friendly.
  • Specials and promotions will now be visible near the bottom of the page.
  • When a specific campsite is only available for part of a customer's stay, the customer can enter a different, available campsite on the same reservation for the remainder of the stay.
  • Reservations can be made for multiple parks in one online session, though fees and confirmation letters will be different for each park.
  • In addition to increased inventory and more intuitive web navigation, state park users will experience expedited check-ins at the park via a bar code on their confirmation letter, printed or on their phones, and they can pre-purchase extra vehicle permits online. The system will also save pertinent information in park users' profiles, such as trailer lengths or discount pass numbers, allowing for greater efficiency when planning travel.
  • The new system promotes staff efficiency by reducing paper use. It streamlines processes via an online dashboard that allows park staff to find reservations and quickly provide updated information. Staff at some parks will be able to sell Discover passes and merchandise at parks. More than 100 park staffers received training in the new system in fall of 2018.

To check it out for yourself, visit this link.

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