CPSC urges owners to stop using scooters whose battery was linked to fire that killed two

The U.S. Consumer Product Safety Commission is urging consumers to stop using the Toos Eite 60-volt scooter after two people died in a fire tied to the scooter’s lithium-ion battery.

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The CPSC is warning consumers about the risk of fire from Toos Elite 60-volt electric scooters, scooters sold under the brand-name “Zooz” and “Toos” exclusively in Toos Urban Ride stores in New York and online at https://toos-e.com.

The warning comes after two people, including a 7-year-old, died in an apartment fire that local fire officials determined was caused by the lithium-ion battery in a Toos Elite 60-volt scooter, a statement from the CPSC said.

The fire happened on April 10, 2023, in New York City. The scooter’s battery was being charged by a 48-volt charger also sold by Toos. UL Solutions has issued a public notice concerning the 48-volt chargers.

CPSC recommends that consumers stop using the Toos Elite 60-volt scooters regardless of the charger. Toos Urban Ride has refused to conduct an acceptable recall with CPSC, the statement said.

You can report incidents involving the Toos scooters or chargers, or any product-related injury, to CPSC at www.SaferProducts.gov.

According to the CPSC, Zooz Bikes says that it disagrees with the CPSC’s warning, claiming that in the case of the fatal fire, the wrong voltage charger, 48-volts rather than 60-volts, was used to charge a 60-volt scooter.

Additionally, Zooz/Toos asserts that the CPSC technical staff evaluated a Toos 60-volt scooter and “did not identify any apparent defects with the exemplar sample.”

The firm states that it proposed to CPSC a corrective action plan consisting of a free safety inspection through which it would check the scooter battery voltage and examine the scooter’s wiring and check for physical and water damage and make any necessary repairs.

The firm states that CPSC rejected this offer.