Massive Restoration Hardware catalogs 'obnoxious'

by: Jeff Dubois Updated:

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SEATTLE - High-end home décor retailer Restoration Hardware is getting blasted for its latest mailing.

Instead of sending several catalogs throughout the year, they're sending customers one batch with their entire inventory.

The problem is, it’s a whopping 15 pound bundle of catalogs, which is causing customers to shake their heads.

The super-sized catalogs contain more than 3,300 pages of inventory.

The company says the once-a-year mailing will actually save money and paper.

But customers have been returning the catalogs to the Restoration Hardware store in Seattle’s University Village shopping center.

"I don't need these and I didn't want to recycle them because I thought it was a waste,” said Rachel MacDougal, of Seattle.

Another University Village customer, Cady Miller, said, “It seems unnecessary to receive something like that.  I don't even get the phone book at home."

That reminded us of 2010, when the City of Seattle banned the Yellow Pages, saying it was a waste of paper.

More than 75,000 Seattle residents opted-out of getting the Yellow Pages.

But in 2012, the U.S. Court of Appeals said the city's move violated the phone company's First Ammendment rights.

The city has no plans to try and block massive mass-mailings like Restoration Hardware’s catalogs, but Seattle residents can sign up for a "stop the junk mail" program, by clicking here. 

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