Controversial Amazon Key launches in Seattle area, but will people use it?

Updated:

Amazon’s new Key service, which allows for deliveries inside Prime customers’ homes, is launching in select areas Wednesday, including the greater Seattle and Tacoma areas.

You can check your ZIP code here to see if Key is available where you live.

Amazon Prime members must purchase an Amazon Key In-Home Kit, which starts at $249.99 and includes an Amazon Cloud Cam and a smart lock compatible with the new service.

Scroll down to continue reading 


Trending headlines

 


DOWNLOAD OUR FREE NEWS APP

When a delivery driver arrives, Amazon is notified, activating a camera and unlocking the front door remotely.

Related: Amazon Key, delivery service that lets couriers into your home, met with skepticism

The camera will record the delivery driver walking into your house, dropping off the package, and walking out. You are alerted when a package is delivered and you can watch from your phone.

Related: What might go wrong if you give Amazon a key to your house, according to some experts

While in-home delivery may eliminate the problem of package theft, how many people will actually use it?

Naturally, some people in Western Washington are skeptical about letting strangers inside their home.

“I'm all for technology, but I'm not sure I'd want a stranger being able to get inside my house,” said Amazon shopper John Bayliss.

Other homeowners we talked to said they like the idea of ensuring the safety of their packages.

Related: Poll: Bulk of Americans ‘uncomfortable’ with Amazon Key

“It's a no brainer to have my packages safe, for sure,” said Kristin Wright.

Amazon says the service isn't just for package delivery. You can use it to let family and friends inside, as well as pet sitters and house cleaners.

The program is now available for Prime members in 37 cities.
 

Next Up: